PRIVACY POLICY
Last Updated: July 19, 2025
MTE ELECTRO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website or services.
1. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
• Consent – For sending newsletters, marketing emails, or cookie usage.
• Contractual Necessity – To respond to your inquiries or process RFQs.
• Legitimate Interest – For improving our services, security, and fraud prevention.
2. Information We Collect
a. Personal Data You Provide
- Name, email address, phone number
- Company name and inquiry details
- Any data entered via forms (e.g., RFQ submissions, contact forms)
b. Automated Information (Collected via Cookies or Tracking Tools)
- Clickstream data (pages visited, time spent)
- Session recordings (e.g., Hotjar)
- IP address, browser type, device ID
- Login or authentication metadata (if user account system exists)
For more information, see our Cookie Policy.
3. Cookies and Tracking Technologies
| Cookie Name | Purpose | Category |
|---|---|---|
| _ga | Google Analytics | Analytics |
| _fbp | Facebook Pixel | Marketing |
| cookie_consent | User Preferences | Essential |
Users can opt in or out via our cookie banner.
4. International Data Transfers
Some of our third-party services (e.g., Google, Meta, Hotjar) may transfer data outside the EU/EEA. These transfers are safeguarded using:
Standard Contractual Clauses (SCCs)
Adequacy decisions where applicable
5. Third-Party Services and Sharing
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website Analytics | Link |
| Meta (Facebook Pixel) | Advertising & Marketing | Link |
| Mailchimp | Email Marketing | Link |
| Zoho Mail / Zoho CRM | Communication & CRM | Link |
We maintain DPAs with all providers to ensure GDPR compliance.
6. Data Security
We implement industry-standard security safeguards:
SSL/TLS encryption for data in transit
Firewalls and role-based access controls
Regular vulnerability scans and audits
In the event of a data breach, we will notify affected users and authorities within 72 hours.
7. Your Rights
| Right | Description |
|---|---|
| Access | You may request access to your personal data. |
| Rectification | You may request correction of inaccurate data. |
| Erasure | You may request deletion of your data ("right to be forgotten"). |
| Restriction | You may request we restrict processing of your data. |
| Portability | You may request a copy of your data in a readable format. |
| Objection | You may object to processing based on legitimate interest. |
We respond to all rights requests within 30 days via verified email.
8. Data Retention
| Data Type | Description |
|---|---|
| Inquiry or RFQ data | 2 years after last contact |
| Newsletter/marketing data | Until you unsubscribe |
| Analytics data | 14 months |
| User Data (if applicable) | Until account deletion or inactivity for 2 years |
9. Children’s Privacy
10. Do Not Track (DNT) Signals
11. Policy Updates
We may update this policy if we make material changes:
• We will post a notice on our homepage
• We may notify you via email (if applicable)
12. Contact Us
MTE ELECTRO
Email: privacy@mtelectro.com
Phone: [Insert Contact Number]
Address: [Insert Full Business Address]