TERMS AND CONDITIONS

1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use the website or services.

2. Scope of Services

MTE ELECTRO provides electrical products (such as conduits, fittings, cable glands) and digital/IT services (such as web development, SEO, security systems, and consulting).

We reserve the right to modify, suspend, or discontinue any aspect of our services without notice.

3. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use this website.

By using our site, you confirm that you meet this requirement.

4. Orders and Pricing

5. Payments

We accept bank transfers, credit cards, or any other approved payment methods.

For services:

• 50% advance payment may be required for project initiation.

• Remaining payment due on delivery or defined project milestone.

• Failure to make timely payment may result in suspension or termination of services.

6. Intellectual Property

All content, designs, logos, texts, images, videos, code, and trademarks are the intellectual property of MTE ELECTRO or its licensors.

You agree:

• Not to copy, modify, or distribute any part of our site or services without written permission.

• Any custom development done for a client may be used in our portfolio unless explicitly requested otherwise.

7. User Conduct

By using our website or services, you agree:

• Not to engage in any unlawful, abusive, or fraudulent behavior.

• Not to interfere with or disrupt our systems or servers.

• Not to submit false, misleading, or harmful information.

We reserve the right to suspend or terminate your access if we detect violations.

8. Third-Party Tools and Services

We may use third-party tools such as:

• Google Analytics

• Meta Pixel

• Zoho CRM/Mail

• Mailchimp

We are not liable for any issues caused by third-party services. Their use is governed by their own terms and policies.

9. Limitation of Liability

To the fullest extent permitted by law:

• MTE ELECTRO will not be liable for any indirect, incidental, or consequential damages, including loss of profit or data.

• Our maximum liability will not exceed the amount you paid for the product/service.

10. Warranties and Disclaimers

We provide services and products “as is” without any warranty of any kind unless expressly stated in writing.

Electrical products may carry a limited manufacturer warranty (subject to separate terms).

We do not guarantee that our website or services will be uninterrupted or error-free.

11. Termination

We reserve the right to:

• Terminate access to our website or services at our discretion.

• Cancel service agreements for breach of terms, non-payment, or illegal activity.

12. Refund & Cancellation Policy

Products: May be returned within 7 days if unused and in original packaging. Refunds are processed within 7–14 business days.

Services: Advance payments are non-refundable once project work has begun unless otherwise agreed.

13. Privacy

Your use of our site is also governed by our Privacy Policy and Cookie Policy, which outline how we collect, use, and protect your data.

14. Governing Law

These Terms shall be governed and interpreted according to the laws of the Kingdom of Saudi Arabia (or your legal jurisdiction if applicable).

Any disputes shall be subject to the exclusive jurisdiction of courts located in [Insert city, e.g., Riyadh or Jeddah].

15. Force Majeure

We are not responsible for any delay or failure caused by events beyond our reasonable control (e.g., natural disasters, war, internet outages, regulatory actions).

16. Changes to Terms

We may update these Terms at any time. Changes will be posted here with the “Effective Date.”

Continued use of the site after changes implies acceptance.

17. Contact Information

MTE ELECTRO

Email: legal@mteelectro.com

Phone: [Insert Contact Number]

Address: [Insert Full Business Address]